Refund policy

The 60-Morning Guarantee

Give your NightShift Splint 60 mornings. Follow the first-week plan and wear it most nights. If your first steps out of bed don't feel better, we'll refund every penny you paid, including shipping.

How to claim it: Email us at snybalian@gmail.com within 60 days of the day your order was delivered. Include your order number and a line about how it went, and we'll take it from there.

The guarantee covers one refund per customer.

Wrong size

If your splint doesn't fit, email us within 30 days of delivery with your order number and the size you need, and we'll send the right size at no cost.

Damaged, defective or wrong item

If your order arrives damaged, broken or isn't what you ordered, email us within 14 days of delivery with your order number and a photo. We'll send a replacement or give you a full refund, whichever you prefer.

Lost packages

If your order hasn't arrived within 30 days of shipping, email us and we'll send a replacement or refund you in full.

How refunds are paid

Once we approve a refund, we send it to your original payment method within 5 business days. Your bank or card company may take another 5 to 10 business days to show it.