Shipping policy

Where we ship

We currently ship to addresses in the United States.

Processing time

Orders are processed within 1 to 3 business days (Monday to Friday, not including holidays). You'll get an email with your tracking number once your order ships.

Delivery time

Most orders arrive 6 to 12 business days after they ship. Delivery times are estimates and can run longer during holidays or bad weather.

Shipping cost

Shipping is a flat $1.99 per order, and free on orders of $75 or more. You'll see the cost at checkout before you pay.

Orders with more than one item

If you order both feet or an add-on, your items may arrive in separate packages on different days.

Wrong address

Please double-check your address at checkout. If you spot a mistake, email us within 12 hours of ordering and we'll fix it before it ships. We can't change the address once a package has shipped.

Lost, late or damaged packages

If your order hasn't arrived within 30 days of shipping, or it arrives damaged, email us at snybalian@gmail.com and we'll send a replacement or refund you. See our Refund Policy for details.